Home 9 #InclusiveCare


Twitter campaign on what inclusive care means to the CAPTC 

Inclusive care creates a context in which people of all backgrounds and identities feel seen and supported with the medical services they need. All aspects of a person’s identity are affirmed including race, gender, sexuality, ability, language, culture, and immigration status.

Unfortunately, many people face a broad range of barriers when seeking care including stigma, ignorance, and othering both from healthcare systems and personnel. This is particularly true for communities of color, trans folks, the unhoused, and other underrepresented communities.

I felt truly seen by a healthcare provider when...I didn’t have to self-disclose or “out” myself. The language used from the start made me feel included in the conversation.  CAPTC Staff
#inclusivecare is Feeling heard, respected, equal. My educational, racial, and socioeconomic background did not determine whether or not I was respected or treated fairly.. CAPTC Staff

Inclusive care goes beyond the person-to-person level and includes the structures that we operate within. Creating a safe and welcoming environment for all is an essential step towards increasing health equity.

All CAPTC programs incorporate inclusive care as a key framework. The #InclusiveCare campaign on Twitter highlights some ways that our staff think about inclusive care, both as practitioners and as patients. Follow the links below to learn more about inclusive care through CAPTC trainings and resources.

More from the CAPTC

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Cultural Humility Self-Paced Course

Learn through this self-paced online course how cultural humility and unconscious bias affect client engagement in care. Discover techniques to address biases and practice humility to better support clients and honor their humanity.

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Social Determinants of Health and HIV

This engaging and informative one-hour online course provides an overview of social determinants, their relevance to health disparities, and their particular importance in understanding HIV in the US today.

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Transgender Sexual Health – What You Should Know

STD expert hour webinar with a focus on the sexual health needs of transgender and gender non-conforming people.

There is a focus on learning to approach sexual health in a culturally sensitive, non-judgmental manner.

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Our Response to COVID-19

Our Disease Intervention Training team quickly expanded their scope, utilizing deep expertise in disease investigation for sexually transmitted infections to co-lead the development of a virtual case investigation/contact tracing (CI/CT) skills-based training to fight COVID-19. They now focus their efforts on providing wholistic support for CIs and CTs, including learning collaborative-based leadership trainings.

Additional Images from the #InclusiveCare Campaign

Inclusive care is: holistic: I am more than just my body parts or illness; Culture competency: In my own language, honoring my background; welcoming: Accepting me as I present myself to you; non-judgemental: Not having to explain or justify parts of myself to get the care I deserve- CAPTC staff
#inclusivecare is important because it helps people feel seen, respected, and welcomed. CAPTC Staff
I felt excluded by care I received when ...my gay male provider asked me questions about my sexual activity that were based on stereotypes about bisexual people (assumptions about group sex and non-monogamy) rather than questions based on what I was sharing.
I felt excluded by care I received when I wondered aloud whether my eczema flare-up was due to stress over the past year’s events and the provider dismissively said, “Well, everybody’s stressed.” CAPTC staff